Privacy Policy for Sanuki Home Design
Sanuki Home Design ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our site, use our services, or otherwise interact with us. We are located at 2-15-8 Akasaka, Minato Ward, Tokyo, Tokyo 107-0052, Japan.
Information We Collect
We collect several types of information from and about you, including:
- **Personal Information:** This includes information that can be used to identify you, such as your name, postal address, email address, phone number, payment information, and any other information you voluntarily provide to us. For example, you might provide this when you request a custom furniture design, purchase furniture, schedule a consultation, or contact us with a question.
- **Usage Data:** We automatically collect information about your interactions with our site and services, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us understand how users access and use our online platform and helps improve our service.
- **Cookies and Similar Technologies:** We use cookies, web beacons, and similar technologies to collect information about your browsing activity. Cookies are small data files stored on your device that allow us to recognize you when you return to our site. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our site or service.
How We Use Your Information
We use the information we collect for various purposes, including:
- **Providing and Improving Our Services:** To provide custom furniture design, space planning, 3D rendering, furniture sales, interior styling, delivery and installation.
- **Processing Transactions:** To process payments and fulfill orders for furniture and interior design services.
- **Communicating with You:** To respond to your inquiries, provide customer support, and send you updates and promotional materials (where permitted by applicable law).
- **Personalizing Your Experience:** To tailor the content and information that we display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using our site.
- **Analyzing Usage:** To monitor and analyze usage trends on our online platform, which helps us to understand user behavior and improve the functionality and performance of our services.
- **Legal Compliance:** To comply with applicable laws, regulations, and legal processes.
- **Fraud Prevention:** To detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities.
Sharing Your Information
We may share your information with the following categories of recipients:
- **Service Providers:** We engage third-party service providers to perform functions and provide services to us, such as payment processing, website hosting, data analysis, email delivery, and customer support. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- **Business Partners:** We may share information with business partners to offer you certain products, services, or promotions.
- **Legal Authorities:** We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- **Business Transfers:** In the event of a merger, acquisition, reorganization, sale of assets, or other similar transaction, your information may be transferred to a successor organization.
- **With Your Consent:** We may share your information with third parties when we have your consent to do so.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- **Access:** Request access to the personal information we hold about you.
- **Rectification:** Request that we correct or update any inaccurate or incomplete personal information.
- **Erasure:** Request that we delete your personal information, subject to certain exceptions.
- **Restriction:** Request that we restrict the processing of your personal information.
- **Portability:** Request that we provide you with a copy of your personal information in a structured, machine-readable format.
- **Object:** Object to the processing of your personal information, including for marketing purposes.
- **Withdraw Consent:** Withdraw your consent to the processing of your personal information, if we have relied on your consent as the legal basis for processing.
To exercise these rights, please contact us at the address provided above.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our online platform and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take steps to delete such information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our site. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Sanuki Home Design 2-15-8 Akasaka, Minato Ward, Tokyo, Tokyo, 107-0052 Japan